As a retail supply chain leader, how do you make sure your company demonstrates action to protect the environment to meet your consumers’ level of concern about sustainability? “This is the question contemporary retailers are asking themselves right now,” said Tom Enright, VP Analyst, Gartner, during the virtual EMEA Gartner Supply Chain Symposium/Xpo™, 2020. “They’ve moved away from just selling products to also really listening to consumers’ environmental concerns about how orders are delivered.” One outcome of this is a heavy push to enhance sustainability in the supply chain’s so-called last mile — the final stage of order fulfillment between the nearest inventory holding location and the time the package is delivered to the buyer’s door or picked up by the consumer.
Source: 3 Sustainable Retailing Practices for Supply Chain Leaders