Author Talks: How to remove unconscious bias from the workplace

In this edition of Author Talks, McKinsey Global Publishing’s Raju Narisetti chats with Jessica Nordell, a science journalist and speaker, about her book, The End of Bias: A Beginning (Macmillan), which was reissued in an updated paperback edition in August 2022. Nordell has witnessed a rise in overt extremism and discriminatory sentiments over the past few years, but equally important, she says, are the subtle instances of prejudice that can be more cognitively taxing than clear-cut discrimination. An edited version of the conversation follows.

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