IT organization and talent

  • Gen Z is booing AI: Why it’s a workforce problem for CIOs

    Gen Z’s reaction to AI is a workforce signal CIOs should not ignore. The bigger issue is whether automation is removing the entry-level experience organisations need to grow future managers, specialists and AI oversight leaders.

  • Workplace equity in the age of AI

    In 2012, a call from a Fortune 100 company highlighted the communication inequities faced by non-desk employees, pushing the author to address this gap through technology. As AI reshapes workplaces, similar access issues may resurface. Ensuring equitable access to AI tools for all employees is crucial for workplace equity and effectiveness.

  • AI & Jobs: Are Companies Prepared for the Workforce Revolution?

    AI programs now reshape workforce design, not just process efficiency. For CIOs and transformation leaders, the real issue is how governance, skills investment and portfolio metrics balance short-term automation gains against long-term capability, morale and succession risk.

  • The Playbook for RIMOWA’s Transformation

    RIMOWA, a German luggage manufacturer acquired by LVMH in 2016, transformed from a modest brand into a symbol of functional luxury through strategic rebranding, direct customer engagement, and innovation. Its focus on craftsmanship, sustainability, and creative collaborations has reinforced its market position while expanding into new product categories, ensuring continued growth in the luxury sector.

  • You Wanted to Become AI-Native, and All You Got Was a Lousy Foundation

    The article critiques a strategy favoring foundational fixes in AI adoption over immediate, impactful initiatives. Organizations should prioritize solving specific customer problems, building necessary infrastructure as they progress. This iterative approach fosters innovation and meets board expectations, contrasting with lengthy, premature groundwork that often wastes resources without delivering value.

  • AI & Jobs: What Workers Can Do to Protect Themselves

    AI is transforming the labor market by redesigning jobs rather than making them obsolete, particularly affecting entry-level positions. As tech companies increasingly rely on automation, workers must cultivate “meta-skills” and deep domain knowledge to thrive. Those who adapt quickly and leverage AI effectively will enhance their career resilience and visibility.

  • AI and Career Reinvention

    AI-driven career reinvention is not just a workforce story; it is a management and governance issue. Leaders must decide how AI reshapes roles, learning and internal mobility while balancing productivity gains against trust, fairness and talent retention.

  • Leading Organisational Change Without a Roadmap

    This article matters to CIOs and transformation leaders because it reframes organisational change as a governance and operating-model challenge, not a search for a perfect plan. It highlights how accountability, decision rights and leadership behaviour determine whether decentralised transformation gains traction or stalls.

  • Use a Digital Talent Management Framework to Future-Proof the IT Workforce

    Digital talent shortages are now a governance and portfolio problem, not just a recruitment problem. CIOs need clear decision rights, investment priorities and workforce metrics to align skills with business change, reduce delivery risk and make internal capability-building a measurable leadership discipline.

  • Rethink tech talent: Local is the smartest play for IT

    The tech industry’s focus on cost savings has led to offshoring, resulting in lost service quality and innovation. Investing in local IT talent enhances productivity, creates jobs, and strengthens communities. Emphasizing workforce development through public-private partnerships addresses these challenges, positioning companies for economic and social impact while fostering local engagement and resilience.

  • Your Employees Aren’t Ready For AI — And It’s A Problem

    AI adoption is increasingly a workforce management problem, not just a technology deployment. For CIOs and transformation leaders, employee readiness, accountability and measurable upskilling now determine whether AI delivers productivity or becomes another underused enterprise license.

  • How On‑Demand AI Assistance Undermines Learning

    Research indicates that on-demand AI assistance can hinder long-term learning by fostering over-reliance among students. While students benefit from immediate help, this reduces productive struggle necessary for skill development. A study with chess students found those with regulated AI support learned significantly more than those with unrestricted access, highlighting the importance of system design in education.