The Next Decade Will Be a Leadership Game Changer

Leadership is contextual. Successful leaders set agendas and choose strategies in accordance with opportunities and risks posed by the external environment. The ability of leaders to understand and interpret the vagaries of the moment for their organisations is crucial in today’s rapidly changing world. 2020 brought that point home all too emphatically.

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E-commerce on Azure increases security with Payment Card Industry Three-Domain Secure compliance

More customers than ever are shopping from home in the current health environment, and companies are responding by rapidly deploying cloud-based e-commerce solutions. Azure is helping these companies meet their customers’ needs with robust, customizable, and scalable e-commerce solutions that process transactions quickly and securely.

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Conversational AI with Apigee API Management for enhancing customer experiences

The pandemic has accelerated enterprises’ digital transformation investments , notably their efforts to use AI and the cloud to meet rising customer expectations. This means, among other things, that virtual agents and other interactive bots should be part of an organization’s customer service toolset.To provide the excellent experiences that customers demand, it’s not an option for enterprises to continue to rely on live agents, which are hard to scale, or outdated contact management systems with rigidly scripted flows, which are as likely to frustrate customers as to answer their questions.

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BrandPost: Application Modernization: A Foundation to Accelerate Digital Transformation

The COVID-19 pandemic came as a wakeup call for organizations to accelerate digital transformation. Enterprises acknowledged the need to digitally enable rapid innovation in developing and launching new business models and products, optimizing business processes, and responding to new requirements of both external and internal stakeholders.

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3 common serverless patterns to build with Workflows

In January 2021, our Workflows orchestration and automation service reached General Availability. At the same time, we updated Workflows with a preview of Connectors , which provide seamless integration with other Google Cloud products. Workflows plus Connectors are a great way to design common architecture patterns that can help you build advanced serverless applications.

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