Gartner research reveals that a dynamic customer engagement (DCE) strategy enables customer service and support leaders to transform their service experience through personalized proactive conversations with customers.
Customer service leaders must implement DCE to overcome the drawbacks of reactive experiences and move to a proactive service approach.
Zu spät und zu teuer: Große IT-Projekte in Deutschland enden oft nicht optimal. Doch die Deutsche Bahn zeigt bei der Abschaffung der eigenen Rechenzentren, dass das nicht immer so sein muss
Following a month for corporate bonds that wasn’t great in general, with $5-6 million in outflows and the Fed having stopped buying making things look
As Google Cloud small and medium business (SMB) customers keep innovating to support governments and organizations around the world, we share some of their stories to inspire you in the fight against this virus: Giving millions the information they urgently need COVID-19 triggered an overwhelming need for information, flooding healthcare support centers with calls.
Making remote healthcare and medical research possible For our most vulnerable, who need to monitor their health more often due to COVID-19 risks, lockdown has posed a new challenge: regular visits to the doctor were no longer recommended
Exchange traded funds that track the small-capitalization market are outperforming their large-capitalization peers as more investors hope a quick fiscal stimulus turnaround will come with Democratic candidate Joe Biden taking the lead in the polls.
So far in October, small stocks are outpacing larger companies by the greatest amount since November 2016, reflecting investors’ bets on Democrats gaining control in Washington and ramping up spending to support the economy, the Wall Street Journal reports
ソフトバンクグループ代表取締役会長 兼 社長の孫正義氏と、NVIDIAの創業者＆CEOであるジェン・スン・フアン氏は、「SoftBank World 2020」において、AIを取り巻くビジネスのあり方や次世代コンピューティングに対するビジョンを語った。
As a founding member of the Open Manufacturing Platform (OMP), an alliance founded in 2019 to help manufacturing companies accelerate innovation at scale through cross-industry collaboration, knowledge, and data sharing, we are also excited to share the Leaders quadrant in this report with two key Azure partners, Hitachi and PTC.
This why we are sharing that Gartner has positioned Microsoft as a Leader in the 2020 Magic Quadrant for Industrial IoT Platforms .
Weka has developed reference architectures (RAs) with leading object storage technology alliances, like Amazon Web Services (AWS), Cloudian, IBM, Seagate, Quantum, Scality , and others in Weka’s Technology Alliance Program, to deliver cost-efficient, cloud-native data storage solutions at any scale.
WekaFS provides the ease of managing petabytes of data in a single, unified namespace wherever in the pipeline the data is stored, while also delivering the best performance to accelerate artificial intelligence/machine learning (AI/ML), genomics research, high-performance computing (HPC), and high-performance data analytics (HPDA) workflows
Deloitte predicts eCommerce holiday retail sales to grow between 25% to 35% from November through January, reaching $182 billion to $196 billion in total.
To put this in perspective, eCommerce shopping levels during Covid-19 lockdowns from April through May accounted for $153 billion, compared to the 2019 holiday season from November to December of $142 billion.
Real-time insights into the rapidly evolving COVID-19 situation and its impact on all key stakeholders in the healthcare supply chain, including patients, physicians, and health systems, is a key asset in helping companies adapt based on local market dynamics and remain resilient to future disruptions
QDIV gives investors: Focus on Quality : QDIV invests in companies that score in the top 200 of the S&P 500 based on a variety of quality metrics including return-on-equity, accruals, and financial leverage.
The fund seeks to provide investment results that correspond generally to the price and yield performance, before fees and expenses, of the S&P 500® Quality High Dividend Index.
2021年4月に在宅勤務を標準化する日立製作所。今も社員の約半分がテレワークを行っている。在宅勤務を進める上で重要だったのがIT環境の整備だ。何がポイントとなったのか、担当者に聞いた。
Real-time insights into the rapidly evolving COVID-19 situation and its impact on all key stakeholders in the healthcare supply chain, including patients, physicians, and health systems, is a key asset in helping companies adapt based on local market dynamics and remain resilient to future disruptions
Fast 2.300 Euro hat die Bundesregierung pro Mitarbeiter ausgegeben, um in der Corona-Krise die Arbeit aus dem Homeoffice zu ermöglichen. ChannelPartner ist der Frage nachgegangen, ob die Kosten in der Höhe gerechtfertigt sind.
