In the past three years, the bank has succeeded in closing this gap by doubling its retail customer base to 10 million users, a change largely owed to a digital transformation grounded in a strong enterprise
Tag: IT business digital transformation
US Bank AI Chief on Preparing Your Business for GenAI
Srini Nallasivan, executive vice president and chief AI and analytics officer at US Bank, recently detailed how the company’s efforts to build a rock-solid AI and data analytics team has paid off as generative AI enterprise use skyrockets. “We really need to understand transaction by
Caesars And MGM Boards Lose Cybersecurity Gambles
Despite the staggering, well-documented rise in cybercrime, the SEC’s long-awaited cybersecurity regulations exclude board tech expertise requirements…. The audit committee also receives an annual assessment of its cybersecurity program by external subject matter experts.” That’s hardly
Forrester’s 2023 Enterprise Architecture Awards Winner And Finalist For EMEA
In evaluating the entries for Forrester’s Enterprise Architecture Award, we look for stories of EA excellence resulting in tangible business and customer results. Interswitch is using an outcome-driven architecture strategy to
Forrester’s 2023 Enterprise Architecture Awards Winner And Finalists For The Americas
The Forrester Outcome-Driven Architecture Model rests on a base of architecture principles (valuable, influential, continuous, agile, accountable, innovative, and pragmatic) that inform the EA capabilities of people, practice,
Forrester’s 2023 Technology Strategy Impact Award Winner And Finalist For The Americas
These platforms — a marketplace, a rapid-growth digital wallet (Fpay), a banking division that is one of Chile’s top two banks, transformed omnichannel retail, a booming loyalty program, and an efficient home delivery
Goldman Sachs’ Office Of Applied Innovation Execs: Gen AI Is The Greatest Experiment In Anarchy
Cohen notes that the ultimate geopolitical swing state is India, which has low-cost labor, pharmaceuticals, technology and innovation, and important parts of the supply chain. One of the co-heads of the Applied Innovation
Fast, Cheap, And In Control: Generative AI In Morningstar’s Mo
However, Morningstar also believes that Nvidia’s data center business will prove more resilient to macroeconomic challenges and that the company has enviable exposure to secular trends in artificial intelligence
TIAA’s CIO Drives Customer Experience As Client Services Officer
Thus, Durvasula and team build solutions on the technology side that are used by colleagues on the other sides of his organization that serve the clients across the businesses, including retirement, asset management
Healthcare Organizations Need To Model Coca-Cola For Transformation
Healthcare organizations can learn much from Coca-Cola’s success in expanding their product portfolio and expansion. While the beverage industry is different from healthcare, healthcare organizations must mimic
ING on Building a Cloud Native Bank
ING is looking to assist its developers with a private cloud offering standardized services like the already mentioned Kubernetes NaaS. Nevertheless, like any other tech department in any other company in
City of Jackson Turns to Digital Twins to Fix Its Water Problems
“The use of a digital twin will allow Jackson to continually improve the performance of the water distribution system,” says Ted Henifin, who was appointed by the US Justice Department to manage the transition to a
Intelligent Automation At Johnson & Johnson
J&J’s “intelligent automation” (IA) initiative—intelligent because it often involves rethinking how the company does its work, and because it employs intelligent digital solutions like machine learning as well as
Citizen Data Science And Automation At AT&T
On the data science side, the company has developed an extensive technology infrastructure to support automated machine learning that supports both professional and citizen data scientists. Mark Austin, who
