McDonald’s Digital Transformation Special Sauce Is Curiosity

In addition to driving sales, digital programs enable McDonald’s to elevate customer engagement, measure marketing effectiveness and forecast future performance.

Specifically, Kempczinski credited strong cross-functional collaboration for the digital loyalty programs expedited success, noting that several company teams worked together to standardize infrastructure and align the system which paved the way for MyMcDonald’s Rewards — their first global digital offering.

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How Machine Learning Observability Helps America First Credit Union Stay A Step Ahead

Last month, we hosted an event on “Best Practices in ML Observability for Lending & Insurance” that featured a fireside chat with America First Credit Union’s Data Science Manager Richard Woolston. 

In the wide-ranging interview, Woolston shared his thoughts on the use of AI in the financial services industry and how his team approaches model monitoring and ML observability. Here are some of the more pointed questions from that session, and Woolston’s takeaways.

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