Special Report. Leveraging Industrial IoT and advanced technologies for digital transformation With myriad digital technologies offering the potential to boost operational performance at incumbent companies in every sector, leaders can find it difficult to decide where to place their bets.
When implementation of the prioritized digital road map has begun, it is time to start measuring performance. Given the scale and complexity of digital transformation, measurement is critical to ensure that all the expense and effort of digital investment are paying off with improved performance. CEOs should monitor five broad markers to assess the organization’s digital progress accurately
New machine learning tools and processes are helping the financial services firm to improve its modeling capabilities and drive better business decision-making. AI and machine learning (ML) technologies are helping financial services firm Morgan Stanley use decades of data to supplement human insight with accurate models for fraud detection and prevention, sales and marketing automation, and personalized wealth management, among others
Last year was difficult for individuals, companies, and governments — the pandemic and the resulting economic downturn have impacted all of us. Although 52% of the companies had accelerated their adoption of AI due to the pandemic, nearly 25% of them had fully embraced AI and were reaping better ROI than their peers.
In January of 2020, New Year’s resolutions could not have taken into account the rollercoaster of events that year would bring. As the world enters 2021, leaders need to evaluate how the year ahead will be different from others, and how to incorporate a restorative approach to leadership in the coming months.
In the digital world, new business models are driving value in new ways, even when financial markets are troubled. This new pattern suggests both strategic risks and opportunities for organizations to explore. For generations, investors have consistently valued organizations based on their capacity to create products or services that the market demands and then sell them for a profit.
In 2020, readers unsurprisingly gravitated toward content focused on navigating disruption, uncertainty, and change. The most popular articles of the year tackled themes such as working remotely, confronting bias, and building individual, team, and organizational resilience.
The following are 12 of the most widely read articles we published this past year. We hope they continue to inspire you as you lead your team in 2021.
Business analytics is the practical application of statistical analysis and technologies on business data to identify and anticipate trends and predict business outcomes. Research firm Gartner defines business analytics as “solutions used to build analysis models and simulations to create scenarios, understand realities and predict future states.”
As we come to the end of a crazy 2020, many of us are suffering from COVID-19 exhaustion. But as two vaccines begin their rollouts, we’ve also begun to visualize what post-pandemic life might be like. Most would agree that the new normal that begins to take shape in 2021 won’t be the old one.
November’s disappointing retail sales follow a month’s worth of Black Friday and Cyber Monday promotions that brands hoped would boost consumer spending as 2020 comes to a close. Despite attractive deals, consumer uncertainty continues due to the dual concerns of illness and financial instability (see Gartner’s Consumer COVID-19 Concerns Tracker).
Artificial intelligence (AI) promises to help enterprises boost productivity, business agility, and customer satisfaction while shortening the time required to bring new products and services to market. Yet as more IT leaders plunge their organizations deep into AI science, many are finding disappointment rather than success.
From COVID-19 to top technologies to trends across the business, Smarter With Gartner covers all the topics that executives in every organization need to know about. This year, the Smarter With Gartner team equipped executives with insights to operate in an environment of constant disruption and change.
If you were to ask any major CEO about good management practices today, data-driven decision-making would invariably come up. Companies have more data than ever, but many executives say their data analytics initiatives do not provide actionable insights and produce disappointing results overall. 1 In practice, making decisions with data often comes down to finding a purpose for the data at hand.
In recent months, many companies have rushed to build digital businesses to overcome pandemic-induced disruptions and address shifts in customer behavior. In this episode of the Inside the Strategy Room podcast, we explore how to develop a digital offering quickly and effectively despite ongoing economic uncertainty. Two McKinsey experts—Ari Libarikian, global leader of our business building practice, and Akash Kumar, who focuses on digital, analytics, and business building—are joined by Wendy Barnes, the president of Express Scripts’ home-delivery business, to talk about launching digital initiatives with McKinsey’s Sean Brown
