black payment terminal

Four Trends Executives Must Consider To Drive CX Excellence in 2022 and Beyond

Rapidly changing world events, such as geopolitical shifts, environmental and societal disruptions, and COVID-19, continue to drive significant changes in both consumer and customer needs and behaviors. These changes have caused buyers to use and accept more digital channels. Buyers also now expect a more B2C-style experience in their working lives. Access to information has never been easier, yet people struggle with the volume of data.

Continue reading

Build event-driven data quality pipelines with AWS Glue DataBrew

Businesses collect more and more data every day to drive processes like decision-making, reporting, and machine learning (ML). Before cleaning and transforming your data, you need to determine whether it’s fit for use. Incorrect, missing, or malformed data can have large impacts on downstream analytics and ML processes. Performing data quality checks helps identify issues earlier in your workflow so you can resolve them faster. Additionally, doing these checks using an event-based architecture helps you reduce manual touchpoints and scale with growing amounts of data.

Continue reading

API Sprawl a Looming Threat to Digital Economy

New computing trends are also prompting a sprawl, says the report. Business units may be operating on different on-premises or cloud environments. When this hybrid situation occurs, APIs could get dispersed over many locations and become difficult to track. Specific connections may be created to cater to new environments like edge computing and IoT devices, further increasing sprawl.

Continue reading

Scalable cloud applications and SRE

The success of your cloud solution depends on its reliability. Reliability can be broadly defined as the probability that the system functions as expected, under the specified environmental conditions, within a specified time. Site reliability engineering (SRE) is a set of principles and practices for creating scalable and highly reliable software systems. Increasingly, SRE is used during the design of digital services to ensure greater reliability.

Continue reading

1 7 8 9 10