IT business IT

  • The AI coding rollout worked. Now CIOs have a bigger problem

    AI coding tools are widely adopted by 84% of developers, yet productivity gains have stagnated around 10%. This shift in development focuses on design and architecture, with a need for improved oversight and integration of business insights. Ensuring the next generation of developers can adapt requires redefining roles and enhancing governance.

  • The Tightrope Walkers: Conversational AI Must Bridge Modern AI And Contact Center Reality

    The competitive landscape of conversational AI vendors, notably 14 standout companies in The Forrester Wave™, highlights their innovation in enhancing customer service through automated, routine task management. These vendors adeptly balance advanced AI integration, data security, and practical development tools while accommodating existing IT systems, ensuring both compliance and customer trust.

  • How marketplace owners can leverage OpenAI integration?

    Marketplace startups can enhance user experiences and streamline operations through OpenAI API integration. This enables personalized recommendations, automated customer support, and predictive analytics, driving growth and innovation. By leveraging advanced AI capabilities, startups can improve functionality and remain competitive, shaping the future of their platforms in the digital marketplace landscape.

  • OpenText Redefines Enterprise Automation And AI

    OpenText World 2025 focused on AI’s potential in enterprises, highlighting trust and security’s importance. Despite security being underrepresented, OpenText introduced innovations like SAST Aviator and an AI Data Platform. The company aims for intelligent automation, but success depends on AI model maturity and data quality, confronting integration challenges and legacy systems.

  • Future of Sales Training: Embracing VR, AR, and Generative AI Technologies

    In fact, the past two weeks brought news about continued investments in technologies like virtual reality, augmented reality, and generative AI that can be used to provide these experiences and improve sales training. We surveyed nearly 200 enablement leaders, and 63% of those surveyed

  • The Impact of AI on Sales: Will AI Replace Sales Roles?

    Recently, I engaged in a Twitter discussion around the possible downfall of the graphic design profession due to the power of generative AI. He now mandates skills like generative AI understanding, digital dexterity, and data literacy for all new sales hires.

  • Is AI-Generated Business Video Ready for Prime Time?

    When professional videos can be created by simply typing a script, immediate cost savings are realized by removing lights, camera, studio, hair, makeup, and crew, says Joe Murphy, technology evangelist at AI

  • Harness ChatGPT For Better Marketing Analytics

    A Comprehensive Guide for Beginners Introduction The Evolving Role of AI in Marketing Analytics Artificial intelligence (AI) has revolutionized the way businesses approach marketing analytics.

  • Collaborative AI Scenarios in the Future of Marketing

    It confirms what we might expect: that AI agents with profit-maximizing goals can easily learn tacit collusion tactics such as anti-competitive pricing and cartel-style exclusionary behaviors in market simulations. To