Nurturing agentic AI beyond the toddler stage

For CIOs and transformation leaders, the key question is no longer whether agents can work, but which parts of the business should be allowed to run at machine speed. That is an operating-model decision, not a tooling decision. If teams can spin up agents locally, the enterprise will need a clear distinction between experimental automation, approved production automation and high-risk workflows that remain human-led.

The practical implication is to move governance closer to execution. Policy alone will not control an agent that can chain actions across systems. Leaders need defined decision rights for who can create agents, who can approve sensitive permissions, who can revoke access, and who owns the business outcome when an autonomous workflow fails. That usually means an explicit control plane, not a loose collection of departmental experiments.

Funding also needs to change. Agentic AI should be treated as a portfolio of use cases with different risk, value and run-cost profiles. The right management question is not โ€œhow many agents can we deploy?โ€ but โ€œwhich workflows justify ongoing supervision, auditability and retirement management?โ€ Finance, technology and business owners should agree on measures such as unit cost per completed workflow, exception rate, permission violations avoided and time-to-disable a stalled agent.

There is also a people and change challenge. If employees are encouraged to build their own agents, the organisation must set expectations for ownership, documentation and handover when roles change. The next questions for executives are simple but consequential: which teams are allowed to self-serve, what minimum controls are mandatory before launch, and what is the default retirement process for orphaned agents and unused credentials?


Parents of young children face a lot of fears about developmental milestones, from infancy through adulthood. The number of months it takes a baby to learn to talk or walk is often used as a benchmark for wellness, or an indicator of additional tests needed to properly diagnose a potential health condition. A parent rejoices over the childโ€™s first steps and then realizes how much has changed when the child can quickly walk outside, instead of slowly crawling in a safe area inside. Suddenly safety, including childproofing, takes a completely different lens and approach.

Generative AI hit toddlerhood between December 2025 and January 2026 with the introduction of no code tools from multiple vendors and the debut of OpenClaw, an open source personal agent posted on GitHub. No more crawling on the carpetโ€”the generative AI tech baby broke into a sprint, and very few governance principles were operationally prepared.

The accountability challenge: Itโ€™s not them, itโ€™s you

Until now, governance has been focused on model output risks with humans in the loop before consequential decisions were madeโ€”such as with loan approvals or job applications. Model behavior, including drift, alignment, data exfiltration, and poisoning, was the focus. The pace was set by a human prompting a model in a chatbot format with plenty of back and forth interactions between machine and human.

Today, with autonomous agents operating in complex workflows, the vision and the benefits of applied AI require significantly fewer humans in the loop. The point is to operate a business at machine pace by automating manual tasks that have clear architecture and decision rules. The goal, from a liability standpoint, is no reduction in enterprise or business risk between a machine operating a workflow and a human operating a workflow. CX Today summarizes the situation succinctly: โ€œAI does the work, humans own the risk,โ€ and ย ย California state law (AB 316), went into effect January 1, 2026, which removes the โ€œAI did it; I didnโ€™t approve itโ€ excuse.ย  This is similar to parenting when an adult is held responsible for a childโ€™s actions that negatively impacts the larger community.

The challenge is that without building in code that enforces operational governance aligned to different levels of risk and liability along the entire workflow, the benefit of autonomous AI agents is negated. In the past, governance had been static and aligned to the pace of interaction typical for a chatbot. However, autonomous AI by design removes humans from many decisions, which can affect governance. ย 

Considering permissions

Much like handing a three-year-old child a video game console that remotely controls an Abrams tank or an armed drone, leaving a probabilistic system operating without real-time guardrails that can change critical enterprise data carries significant risks.ย  For instance, agents that integrate and chain actions across multiple corporate systems can drift beyond privileges that a single human user would be granted. To move forward successfully, governance must shift beyond policy set by committees to operational code built into the workflows from the start. ย 

A humorous meme around the behavior of toddlers with toys starts with all the reasons that whatever toy you have is mine and ends with a broken toy that is definitely yours.ย  For example, OpenClaw delivered a user experience closer to working with a human assistant;, but the excitement shifted as security experts realized inexperienced users could be easily compromised by using it.

For decades, enterprise IT has lived with shadow IT and the reality that skilled technical teams must take over and clean up assets they did not architect or install, much like the toddler giving back a broken toy. With autonomous agents, the risks are larger: persistent service account credentials, long-lived API tokens, and permissions to make decisions over core file systems. To meet this challenge, itโ€™s imperative to allocate upfront appropriate IT budget and labor to sustain central discovery, oversight, and remediation for the thousands of employee or department-created agents.

Having a retirement plan

Recently, an acquaintance mentioned that she saved a client hundreds of thousands of dollars by identifying and then ending a โ€œzombie projectโ€ โ€”a neglected or failed AI pilot left running on a GPU cloud instance. There are potentially thousands of agents that risk becoming a zombie fleet inside a business. Today, many executives encourage employees to use AIโ€”or elseโ€”and employees are told to create their own AI-first workflows or AI assistants. With the utility of something like OpenClaw and top-down directives, it is easy to project that the number of build-my-own agents coming to the office with their human employee will explode. Since an AI agent is a program that would fall under the definition of company-owned IP, as a employee changes departments or companies, those agents may be orphaned. There needs to be proactive policy and governance to decommission and retire any agents linked to a specific employee ID and permissions.

Financial optimization is governance out of the gate

While for some executives, autonomous AI sounds like a way to improve their operating margins by limiting human capital, many are finding that the ROI for human labor replacement is the wrong angle to take. Adding AI capabilities to the enterprise does not mean purchasing a new software tool with predictable instance-per-hour or per-seat pricing. A December 2025 IDC survey sponsored by Data Robot indicated that 96% of organizations deploying generative AI and 92% of those implementing agentic AI reported costs were higher or much higher than expected.

The survey separates the concepts of governance and ROI, but as AI systems scale across large enterprises, financial and liability governance should be architected into the workflows from the beginning. Part of enterprise class governance stems from predicting and adhering to allocated budgeting. Unlike the software financial models of per-seat costs with support and maintenance fees, use of AI is consumption and usage costs scale as the workflow scales across the enterprise: the more users, the more tokens or the more compute time, and the higher the bill. Think of it as a tab left open, or an online retailerโ€™s digital shopping cart button unlocked on a toddlerโ€™s electronic game device.

Cloud FinOps was deterministic, but generative AI and agentic AI systems built on generative AI are probabilistic. Some AI-first founders are realizing that a single agentsโ€™ token costs can be as high as $100,000 per session. Without guardrails built in from the start, chaining complex autonomous agents that run unsupervised for long periods of time can easily blow past the budget for hiring a junior developer.

Keeping humans in the loop remains critical

The promise of autonomous agentic AI is acceleration of business operations, product introductions, customer experience, and customer retention. Shifting to machine-speed decisions without humans in and or on the loop for these key functions significantly changes the governance landscape. While many of the principles around proactive permissions, discovery, audit, remediation, and financial operations/optimizations are the same, how they are executed has to shift to keep pace with autonomous agentic AI.

This content was produced by Intel. It was not written by MIT Technology Reviewโ€™s editorial staff.

https://www.technologyreview.com/2026/03/16/1133979/nurturing-agentic-ai-beyond-the-toddler-stage/

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