What tidings will AI provide for workers in 2026?
For CIOs and enterprise leaders, the real question is no longer whether AI will change work, but who gets to decide which work changes first. The management issue is not a model choice; it is an operating-model choice. Organizations that treat AI as a series of disconnected automations risk fragmented accountability, duplicated effort and inconsistent employee experience. The next phase requires clear ownership across business, technology, HR, risk and finance.
That means the portfolio conversation must shift from use cases to capacity allocation. Leaders should ask how AI investment is balanced across productivity, service quality, compliance, capability building and workforce transition. If most gains are reinvested, then the funding model needs to reflect that reinvestment explicitly rather than leaving it implicit. The practical trade-off is straightforward: short-term labor savings may be visible, but long-term value depends on whether the organization can convert saved time into higher-value work, not just lower cost.
Workforce impact also needs better segmentation. Entry-level roles, specialist roles and supervisory roles will not be affected in the same way. That creates a leadership obligation to define where AI augments tasks, where it changes role design, and where it should trigger reskilling or redesign of career pathways. Next questions for management: Which roles are becoming training grounds for judgment rather than routine execution? Which teams need revised performance measures? What is the plan for employees whose work is most exposed but least prepared for change?
Finally, boards and executives should insist on a small set of management metrics that show whether AI is strengthening the enterprise. Useful indicators include cycle-time reduction, redeployment rates, internal mobility, quality drift, customer-impact measures and risk exceptions. Without those measures, AI can look successful while quietly eroding capability, resilience or trust.
Contradictory employment signals in the age of AI
Without question, early-career professionals are facing a disproportionate AI disruption, with sharp declines in entry-level jobs. Payroll-level research from Stanford University researchers Erik Brynjolfsson, Bharat Chandar, and Ruyu Chen using data from ADP shows real-time shifts in employment patterns through July 2025. ADP is a multinational company that provides HR and payroll services; the data sample comprises millions of employees from tens of thousands of firms. The researchers’ most striking finding: Early-career workers (ages 22โ25) in occupations most exposed to AI, such as software developers and customer service representatives, have experienced a 13% relative decline in employment since late 2022. By contrast, employment for more experienced workers in the same jobs has remained stable — or even grown. The authors suggest that AI disproportionately replaces codified knowledge — the formal training and “book learning” that recent graduates bring to the table. By contrast, it is less capable of displacing tacit knowledge — the practical judgment, intuition and experience that accumulate over time. This helps explain why older workers are holding their ground while younger employees are losing traction. In a recent InformationWeek article, I shared the consensus from the CIOs I had interviewed over the past year on AI’s impact: Agentic AI was already reducing task times — sometimes in half — reshaping how work gets done and putting pressure on labor models. Some roles were shrinking, while others were fundamentally redefined. Related:Building an MCP server is easy, but getting it to work is a lot harder Bottom line: AI has the capabilities to affect a major portion of the labor market. An MIT study that applied 32,000 skills across 923 occupations in 3,000 counties found that 11.7% of the U.S. labor market could be replaced by current AI capabilities. These findings are troubling, especially for younger workers whose job experience and knowledge may be suited to the enterprise jobs being augmented — but not replaced — by AI.EY Pulse Survey: AI productivity gains are not producing layoffs
Confirming Powell’s remarks on a stable layoff rate, the Original Postulse-ai-survey" target="_blank" rel="noopener" shape="rect">EY U.S. AI Pulse Survey shows that enterprises are largely choosing to reinvest AI-driven productivity gains, rather than reduce existing headcount. The survey polled 500 senior leaders (i.e., decision-makers in senior vice president-level roles and higher) across various industries, with data collected from April to October 2025.-
96 % of organizations investing in AI reported productivity gains over last year, with more than half (57%) seeing significant gains.
- Expanding existing AI capabilities (47%).
- Developing new AI capabilities (42%).
- Strengthening cybersecurity (41%).
- R&D (39%).
- Upskilling/reskilling employees (38%).
Strong ROI and confidence in further AI investment
For those companies that have put AI technologies into production, the return on investment has been significant, according to the EY survey. In addition to the productivity gains cited above, survey respondents reported the following positive outcomes from using AI:-
56% report measurable improvements in financial performance tied to AI.
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90% say AI-driven productivity gains are critical to shareholder value.
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94% view AI productivity gains as a catalyst for industry transformation.
Parting words
AI is fundamentally changing the workforce and how work is done. Early adopters that have industrialized their data and processes are playing to win — not to seek simply short-term gains. These successful early adopters have strategic coherence — they have a clear company-wide plan for AI. They are using it to fortify their competitive advantage within their markets, rather than pursuing quick, isolated gains. Given this, the tidings — to use a seasonal phrase — are not bad for people at organizations that have their AI acts together. And for the Gen Z workforce, who are facing significant job pressure in entry-level jobs, these are the organizations where you should be focusing. They are the ones that will be hiring and retaining talent as we head into the new year.Enjoyed this article? Sign up for our newsletter to receive regular insights and stay connected.
