Infographic showing advancements, risks, and recommendations in AI from the 2026 Stanford AI Index

Why opinion on AI is so divided

The split in opinion is not really a mystery of perception; it is a consequence of uneven exposure to a technology that performs very differently depending on the task and the user. People who see it through coding, math, or research are often encountering its strongest mode, while those using it for messier, open-ended work run into failures that make the system look unreliable. That mismatch produces two legitimate but incompatible readings of the same toolset.

The mechanism is the jagged frontier: these systems are increasingly strong on tasks with clear right-or-wrong outcomes, and weaker where judgment, context, or long-horizon planning matters. That matters operationally because technical workloads are also the places where improvement is easiest to measure and most commercially rewarded, so the best-performing versions are being optimized for exactly those users. The result is a widening gap between power users, who may pay for the newest and most capable versions, and casual users, who may only know an older or cheaper version and conclude the technology is inconsistent at best.

The limitation is that neither camp fully captures the whole picture. Enthusiastic users can overread progress from a narrow band of strong performance, while skeptics can mistake unevenness for failure across the board. The practical significance is that forecasts built on either extreme are fragile: this is a system that is clearly better than many assume in some domains, yet still weak enough in others that it cannot be treated as uniformly transformative. That tension is the real reason opinion stays so divided.


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In an industry that doesnโ€™t stand still, Stanfordโ€™s AI Index, an annual roundup of key results and trends, is a chance to take a breath. (Itโ€™s a marathon, not a sprint, after all.)

This yearโ€™s report, which dropped today, is full of striking stats. A lot of the value comes from having numbers to back up gut feelings you might already have, such as the sense that the US is gunning harder for AI than everyone else: It hosts 5,427 data centers (and counting). Thatโ€™s more than 10 times as many as any other country.ย ย 

Thereโ€™s also a reminder that the hardware supply chain the AI industry relies on has some major choke points. Hereโ€™s perhaps the most remarkable fact: โ€œA single company, TSMC, fabricates almost every leading AI chip, making the global AI hardware supply chain dependent on one foundry in Taiwan.โ€ One foundry! Thatโ€™s just wild.

But the main takeaway I have from the 2026 AI Index is that the state of AI right now is shot through with inconsistencies. As my colleague Michelle Kim put it today in her piece about the report: โ€œIf youโ€™re following AI news, youโ€™re probably getting whiplash. AI is a gold rush. AI is a bubble. AI is taking your job. AI canโ€™t even read a clock.โ€ (The Stanford report notes that Google DeepMindโ€™s top reasoning model, Gemini Deep Think, scored a gold medal in the International Math Olympiad but is unable to read analog clocks half the time.)

Michelle does a great job covering the reportโ€™s highlights. But I wanted to dwell on a question that I canโ€™t shake. Why is it so hard to know exactly whatโ€™s going on in AI right now?ย ย 

The widest gap seems to be between experts and non-experts. โ€œAI experts and the general public view the technologyโ€™s trajectory very differently,โ€ the authors of the AI Index write. โ€œAssessing AIโ€™s impact on jobs, 73% of U.S. experts are positive, compared with only 23% of the public, a 50 percentage point gap. Similar divides emerge with respect to the economy and medical care.โ€

Thatโ€™s a huge gap. Whatโ€™s going on? What do experts know that the public doesnโ€™t? (โ€œExpertsโ€ here means US-based researchers who took part in AI conferences in 2023 and 2024.)

I suspect part of whatโ€™s going on is that experts and non-experts base their views on very different experiences. โ€œThe degree to which you are awed by AI is perfectly correlated with how much you use AI to code,โ€ a software developer posted on X the other day. Maybe thatโ€™s tongue-in-cheek, but thereโ€™s definitely something to it.

The latest models from the top labs are now better than ever at producing code. Because technical tasks like coding have right or wrong results, it is easier to train models to do them, compared with tasks that are more open-ended. Whatโ€™s more, models that can code are proving to be profitable, so model makers are throwing resources at improving them.

This means that people who use those tools for coding or other technical work are experiencing this technology at its best. Outside of those use cases, you get more of a mixed bag. LLMs still make dumb mistakes. This phenomenon has become known as the โ€œjagged frontierโ€: Models are very good at doing some things and less good at others.

The influential AI researcher Andrej Karpathy also had some thoughts. โ€œJudging by my [timeline] there is a growing gap in understanding of AI capability,โ€ he wrote in reply to that X post. He noted that power users (read: people who use LLMs for coding, math, or research) not only keep up to date with the latest models but will often pay $200 a month for the best versions. โ€œThe recent improvements in these domains as of this year have been nothing short of staggering,โ€ he continued.

Because LLMs are still improving fast, someone who pays to use Claude Code will in effect be using a different technology from someone who tried using the free version of Claude to plan a wedding six months ago. Those two groups are speaking past each other.

Where does that leave us? I think there are two realities. Yes, AI is far better than a lot of people realize. And yes, it is still pretty bad at a lot of stuff that a lot of people care about (and it may stay that way). Anyone making bets about the future on either side should bear that in mind.

https://www.technologyreview.com/2026/04/13/1135720/why-opinion-on-ai-is-so-divided/

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