The State of Chatbots: Pandemic Edition – InformationWeek

Chatbots are currently the biggest use case for AI. Now the COVID-19 pandemic has made them even more compelling given their use in automation and their high level of ROI.
— Read on www.informationweek.com/big-data/ai-machine-learning/the-state-of-chatbots-pandemic-edition/d/d-id/1338841

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